Responsible Gaming

Gambling Should Be Entertainment

At The Islwyn Inn, we believe gambling should only ever be a form of entertainment. It is never a way to make money or solve financial problems. If you find yourself gambling to earn money, chase losses, or escape difficulties, please seek help immediately.

We are committed to promoting responsible gaming and supporting players in the UK and beyond.

Age Verification

All players must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use any of the bookmakers and betting sites we feature. If you are under the legal gambling age, you must not gamble.

We take age verification seriously and all licensed operators have strict age-check procedures in place at registration and withdrawal.

Warning Signs of Problem Gambling

If you recognise any of the following in yourself or someone you know, it may be a sign of problem gambling:

• Gambling with money you cannot afford to lose
• Chasing losses or trying to win back money you've lost
• Gambling for longer periods than intended
• Hiding gambling activity or lying about how much you gamble
• Neglecting family, work, or personal responsibilities due to gambling
• Feeling anxious or irritable when not gambling
• Borrowing money to gamble or pay gambling debts
• Unsuccessful attempts to cut down or stop gambling
• Using gambling to escape problems or relieve stress
• Gambling to the point of financial hardship

If you experience any of these signs, please reach out for support.

Self-Help Tools & Protections

All reputable UK bookmakers and betting sites offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Set a maximum amount you are willing to lose in a set period
• Bet Limits: Restrict the maximum stake you can place on individual bets
• Reality Checks: Receive reminders during your gaming session about how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from an operator's site
• Time-Out: Take a break from gambling for a specified period
• Account Closure: Permanently close your account if you wish to stop gambling

All legitimate operators are required to provide these tools. Use them to stay in control of your gambling.

Support Organisations

If you or someone you know needs help with problem gambling, these organisations provide free, confidential support:

United Kingdom

• GamCare – Free confidential support and counselling for problem gamblers and their loved ones. www.gamcare.org.uk | Phone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion register for online gambling in Great Britain. Allows you to self-exclude from all participating operators. www.gamstop.co.uk
• Gamblers Anonymous – Self-help support groups for problem gamblers. www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS-funded specialist treatment service. www.cnwl.nhs.uk

Ireland

• Problem Gambling Ireland – Support and information. www.problemgambling.ie

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling (NCPG) – www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

If You Have a Problem, Please Seek Help

Problem gambling is a treatable condition. There is no shame in reaching out for support. If you or someone close to you is struggling with gambling, contact one of the organisations listed above today.

You are not alone. Help is available 24/7.