Privacy Policy
Last Updated: 2026
The Islwyn Inn ("we," "us," "our," or "Company") operates the theislwyninn.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related pages, subdomains, and mobile versions.
Information We Collect
We collect information you provide directly and automatically when you use our website:
- Personal Information: Name, email address, and contact details when you voluntarily submit forms or contact us.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookies: Small data files stored on your device (see Cookie Policy below).
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and browsing behaviour.
- Location Data: Approximate geographic location derived from IP address for compliance verification.
How We Use Information
We use collected information for the following purposes:
- Analytics and website performance measurement
- Affiliate tracking and commission attribution
- Site improvement and user experience optimization
- Compliance with UK gambling regulations and age verification
- Responding to enquiries and customer support
- Marketing communications (only with your consent)
- Fraud detection and security purposes
Cookie Policy
Our website uses cookies to enhance your experience. Types of cookies we use include:
- Essential Cookies: Required for website functionality (e.g., security, user preferences).
- Analytics Cookies: Track usage patterns to improve our site (Google Analytics, similar services).
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and bookmakers for commission purposes.
- Marketing Cookies: Used for targeted advertising and marketing campaigns.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling essential cookies may affect website functionality. For more information, visit aboutcookies.org.
Third-Party Links
Our website contains links to external casino, bookmaker, and affiliate websites. We are not responsible for the privacy practices, content, or policies of third-party sites. We recommend reviewing their privacy policies independently before providing personal information or engaging in gambling activities. Your use of third-party sites is governed by their own terms and conditions.
Your Rights
Under UK Data Protection Law (UK GDPR and Data Protection Act 2018), you have the following rights:
- Right of Access: Request a copy of your personal data we hold.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your information.
- Right to Data Portability: Receive your data in a portable format.
- Right to Object: Opt-out of marketing communications and certain processing activities.
To exercise these rights, contact us using the details below. We will respond within 30 days.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically:
- Contact information is retained for 2 years after last interaction.
- Analytics data is retained for 12 months.
- Affiliate tracking data is retained for 13 months (standard affiliate practice).
- Data required for legal compliance is retained as mandated by UK gambling authorities and tax law.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@theislwyninn.com
Website: theislwyninn.com
We take your privacy seriously and will respond to all data subject requests promptly and in accordance with applicable UK data protection legislation.